Software Features
A complete RFID software suite designed to work together seamlessly — from warehouse floor to executive dashboard.
Admin Portal
The central command center for your RFID operation. Manage inventory, configure locations, run reports, and control every aspect of your tracking system from any browser.
📊 Real-time Dashboard
Live KPIs, stock movements, accuracy trends, and system health at a glance
📍 Location Hierarchy
Enterprise hierarchy: Customer → Organization → Deployment → Zone → Location with capacity rules
📦 Stock & Inventory
Parent-child inventory model with full EPC and serial tracking
📋 Document Workflows
Document-driven movements with templates, automated actions, API calls, and webhooks on completion
Explore Portal Features
📊 Dashboard & Analytics
Get a complete overview of your RFID operations at a glance. The dashboard provides real-time KPIs, visual process flows, stock movement trends, and system health monitoring.
- Real-time inventory counts and accuracy metrics
- Visual process flow monitoring
- Movement trends and activity tracking
- Customizable widgets and layouts
📦 Inventory Management
Complete inventory control with parent-child relationships, EPC tracking, and real-time stock visibility across all locations.
- Full stock visibility across all sites
- Parent-child inventory relationships
- EPC and serial number tracking
- Stock level alerts and thresholds
📱 Device Management
Centralized management for all your RFID hardware. Monitor device status, track usage analytics, and configure settings remotely.
- All connected devices in one view
- Real-time device status monitoring
- Usage analytics and scan statistics
- Remote configuration and updates
📋 Document Workflows
Create and manage inventory documents with customizable templates. Handle stocktakes, transfers, receipts, and adjustments with approval workflows.
- Customizable document templates
- Multi-stage approval workflows
- Auto-generated variance reports
- Document history and audit trails
⚙️ Process Flows
Design visual workflows for standardized operations. Guide warehouse staff through receiving, shipping, and inventory tasks with step-by-step processes.
- Visual workflow designer
- Step-by-step guided processes
- Conditional branching logic
- Process analytics and bottleneck detection
🔍 Full Traceability
Complete audit trail and chain of custody for every item. Track both serialized and non-serialized inventory with full movement history.
- Complete item history timeline
- Chain of custody tracking
- Serialized item tracking
- Batch and lot traceability
📈 Reports & Analytics
Comprehensive reporting with a library of pre-built reports and a powerful report builder for custom analytics.
- Pre-built report library
- Custom report builder
- Scheduled report delivery
- Export to Excel, PDF, and more
🔔 Alerts & Automation
Rule-based alerts with multi-channel notifications. Get instant alerts via email, SMS, webhook, or in-app when conditions are met.
- Configurable alert rules
- Multi-channel notifications
- Escalation workflows
- Alert history and acknowledgment
👥 Setup & User Management
Complete system configuration and user management. Set up EPC encoding schemes, manage users with granular permissions, and configure SSO.
- EPC encoding configuration
- User roles and permissions
- SSO and MFA support
- Activity logging and audit
Mobile App
Purpose-built for warehouse and field teams. Blazing-fast scanning, intuitive workflows, and rock-solid offline support. Works with Zebra, Chainway, Urovo handhelds and sleds.
⚡ Rapid RFID Scanning
Scan hundreds of items per second with real-time count feedback
🔎 Find & Locate Mode
Signal strength guidance to locate specific items fast
📊 Full Stocktake
Complete inventory counts with variance detection and resolution
📴 Offline-First
Full functionality without internet, auto-sync when reconnected
Explore Mobile Features
🏠 Home & Navigation
Clean, intuitive interface designed for one-handed operation. Quick access to all key functions from the home screen.
- My Documents - manage pending work
- Compare - match against manifests
- Create - new inventory documents
- Process Flows - guided workflows
- Quick actions: Identify, Locate, Count, Print, Write
📋 Documents & Templates
Manage inventory documents, process flows, and templates. Track progress across all open work items.
- View documents with sync status
- Track process flow progress
- Choose from 20+ document templates
- Filter by type, status, or date
📡 Scanning & Compare Mode
High-speed RFID scanning with intelligent comparison features. Match scanned items against expected manifests with instant variance detection.
- Compare against expected lists
- See found, missing, excess items
- View rich product details + QR codes
- Create new documents on the fly
- Print labels directly from scan
⚙️ Settings & Offline
Comprehensive settings for RFID behavior, offline sync, and device configuration. Full control over how the app works.
- RFID alerts: duplicate detection, scan sounds
- Scan behavior: trigger buttons, duplicate handling
- Offline sync: auto-sync, frequency, Wi-Fi only
- Data usage monitoring
- Add devices: fixed readers, handhelds, printers
🖨️ Scan to Print
Scan barcode, generate EPC, print RFID labels on demand
✏️ Write EPC Tags
Program blank RFID tags with verified encoding
🛡️ Clone Detection
TID verification detects counterfeit and duplicate RFID tags instantly
📊 Serialized + Non-Serialized
Track exact items by EPC or quantities by type - both in one system
📝 Guided Workflows
Step-by-step workflows for receiving, shipping, and more
🤖 AI Assistant
Natural language help and inventory queries on mobile
Fixed Readers
Always-on monitoring for fixed RFID installations. Automatically track items moving through dock doors, portals, and conveyor systems with instant alerts and zero manual intervention.
🚪 Zone Transitions
Auto-detect items crossing between zones with direction
⚠️ Real-time Alerts
Instant notifications for unauthorized or unexpected movements
🕐 24/7 Monitoring
Continuous operation with auto-recovery and health checks
⏱️ Dwell Time Tracking
Monitor how long items stay in each zone
📡 Multi-Antenna Support
FX7500, FX9600, KEONN, and more with up to 32 antennas
📤 MQTT Streaming
Real-time tag data streaming for integrations
Agent Service
The bridge between your cloud platform and on-premise hardware. Handles RFID label printing, reader configuration, and device management from a modern desktop interface.
🖨️ RFID Label Printing
Print and encode labels with ZPL preview and template library
🔍 Reader Discovery
Auto-discover and configure Zebra, KEONN, Alien readers
⚙️ Device Configuration
Set power levels, antennas, and filters from one interface
📐 Label Templates
Standard sizes from 25×15mm to 102×64mm or custom
🔒 Secure Connection
Encrypted cloud communication with Keycloak auth
💻 Cross-Platform
Runs on Windows, macOS, and Linux desktops
Integration Hub
Connect TRACEPOINT to your existing tech stack. Full REST API with OpenAPI docs, real-time webhooks, and pre-built connectors for NetSuite, SAP, and more.
🔌 Comprehensive REST API
144 endpoints covering inventory, documents, locations, and more
📡 Real-time Webhooks
Push notifications for movements, alerts, and status changes
🔗 ERP Integration
Native connectors for NetSuite, SAP, and Dynamics
📝 Form Template API
Custom data capture with dynamic field definitions
Integration Management
📚 Interactive Docs
Swagger UI with live endpoint testing
🔐 Secure Authentication
JWT tokens, API keys, and webhook signatures
AI Intelligence
Powered by Tellexa AI. Natural language inventory queries, predictive analytics, and intelligent automation coming to TRACEPOINT.
Learn more about Tellexa AI →💬 Natural Language Queries
Ask questions in plain English: "What's my lowest stock item?"
📈 Predictive Analytics
AI-powered forecasting for reorder points and demand planning
✨ Automated Workflows
AI triggers actions based on patterns and anomalies
📱 Mobile AI Assistant
Voice-activated help and queries on warehouse floor